Sales Policy for VogueFlare Citeino

Effective Date: January 8, 2025

At VogueFlare Citeino, we pride ourselves on offering luxury vehicles and high-quality customer service. This Sales Policy outlines the terms and conditions that govern the sale of our products, including our luxury cars, to ensure a transparent, fair, and seamless purchasing process for all our customers.

By making a purchase from VogueFlare Citeino, you agree to comply with the terms outlined in this policy. Please read the policy carefully before completing any transaction.

1. General Sales Terms

  • Eligibility to Purchase: To make a purchase from VogueFlare Citeino, you must be at least 18 years of age and legally able to enter into a binding contract. By purchasing from us, you represent and warrant that you meet these eligibility requirements.

  • Product Availability: All products offered for sale on our website are subject to availability. We make every effort to ensure that the information provided on our website is accurate; however, availability and prices may change at any time without notice.

  • Pricing: Prices for our luxury vehicles and products are listed in U.S. dollars. The price of the vehicle is exclusive of taxes, fees, delivery charges, or other applicable costs unless otherwise specified. VogueFlare Citeino reserves the right to modify prices at any time without prior notice.

  • Sales Transactions: When you place an order through our website or directly with our sales team, you are submitting an offer to purchase a vehicle or product. We reserve the right to accept or decline your order based on product availability, payment verification, and other conditions. If your order is accepted, we will issue a sales confirmation.

2. Order Process

  • Order Confirmation: Once you have placed an order for a vehicle or related product, we will send you an email confirming the details of your purchase. This email is not a contract of sale but rather an acknowledgment that we have received your order.

  • Sales Agreement: A formal sales agreement will be issued once the order is processed and payment is confirmed. This agreement will outline the full details of your purchase, including the make, model, price, and any additional services or warranties associated with the vehicle.

  • Deposit and Payment Terms: For some transactions, particularly for high-value or customized vehicles, a deposit may be required to secure your order. The deposit amount and payment schedule will be outlined in the sales agreement. Final payment is due prior to delivery or release of the vehicle.

3. Payment Methods

  • Accepted Payment Methods: We accept payments via major credit cards, bank transfers, and other secure payment methods available on our website. Payment for vehicles may also be arranged through financing options provided by third-party lenders, subject to approval.

  • Financing Options: VogueFlare Citeino offers financing options through our partner financial institutions. If you choose to finance your purchase, the terms of the loan, including the interest rate, repayment period, and other conditions, will be determined by the financing institution and outlined in your financing agreement.

  • Full Payment Requirement: All payments must be made in full before the vehicle is released for delivery. If financing is involved, the necessary approval and processing must be completed prior to the finalization of the sale.

4. Vehicle Customization and Special Orders

  • Custom Orders: If you request a customized vehicle or special features, we will provide you with an estimated timeline and cost. Custom orders may take longer to process and may involve additional costs for special features, modifications, or upgrades.

  • Changes to Orders: Once a sales agreement is signed, changes to the order (such as customization requests, vehicle model, or features) may incur additional charges or affect delivery timelines. Any modifications to the order will require written approval and may be subject to additional terms.

5. Delivery and Shipping

  • Delivery Terms: Delivery of the vehicle will take place upon receipt of full payment or financing approval. We will coordinate delivery to the location specified in the sales agreement. Delivery charges, if applicable, will be included in the final price.

  • Inspection Upon Delivery: Upon delivery, you are required to inspect the vehicle for any visible damage, discrepancies, or defects. Any issues should be reported immediately to our sales team. We will work to resolve any concerns in a timely manner.

  • Delivery Delays: While we make every effort to ensure timely delivery, factors such as inventory availability, customization requirements, and shipping logistics may result in delays. In such cases, we will notify you promptly and provide an updated delivery timeline.

6. Returns and Cancellations

  • Cancellations: You have the right to cancel your order within a specified period, typically within 48 hours of placing the order, provided the vehicle has not yet been shipped or delivered. After this period, cancellations may not be possible or may incur cancellation fees as specified in the sales agreement.

  • Returns: Due to the nature of our products, we do not generally accept returns once the vehicle has been delivered, except in cases where the vehicle is defective or not in accordance with the specifications outlined in the sales agreement. Any return requests must be made within a reasonable time frame and in accordance with our return policy.

  • Vehicle Defects: If a vehicle is delivered with defects or damage not caused by shipping, you must notify us within a specified period (usually within 7 days) so we can initiate the repair or replacement process. Any defects that are covered under warranty will be addressed in accordance with the terms of the manufacturer’s warranty.

7. Warranties and Guarantees

  • Manufacturer’s Warranty: All new vehicles sold by VogueFlare Citeino come with a manufacturer’s warranty that covers defects in materials and workmanship for a specified period or mileage, whichever comes first. Details of the warranty will be provided in your sales agreement.

  • Extended Warranties: We offer extended warranties and service plans that can be purchased separately. These warranties cover additional repairs and services beyond the standard manufacturer’s warranty and will be outlined at the time of purchase.

  • No Other Guarantees: Except as expressly stated in the sales agreement and the manufacturer’s warranty, we make no other warranties or guarantees regarding the vehicle, either express or implied.

8. Customer Responsibilities

  • Proper Use and Maintenance: You agree to use the vehicle in a lawful manner and follow the manufacturer’s guidelines for maintenance and care. Regular maintenance and service are essential to the longevity and performance of the vehicle.

  • Insurance: You are responsible for obtaining and maintaining adequate insurance coverage for your vehicle as required by law.

  • Transfer of Ownership: Upon the completion of the sale, ownership and responsibility for the vehicle transfer to you. We are not liable for any issues or damages that arise after the transfer of ownership.

9. Limitation of Liability

To the fullest extent permitted by law, VogueFlare Citeino’s liability for any claims arising from the sale of vehicles is limited to the purchase price of the vehicle. We are not liable for any indirect, incidental, or consequential damages resulting from the use or ownership of the vehicle.

10. Changes to the Sales Policy

We reserve the right to amend, modify, or update this Sales Policy at any time. Any changes will be posted on our website, and the effective date of the revised policy will be updated. We encourage you to review this policy periodically.

11. Contact Information

If you have any questions or need assistance with your purchase, please contact us at:

VogueFlare Citeino
517 New Street
Beaver Creek, Oregon, United States
Phone: 541-279-0644
Email: info@vogueflareciteino.com
Website: https://vogueflareciteino.com/